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Has AI Hit a Plateau?

calender
November 20, 2025

Beyond the Hype Curve – Understanding the “AI Plateau”

If you judge AI by social media hype, it still looks unstoppable. Every week there’s a new model, a new benchmark, a new viral demo.

But inside many organisations, the story feels different. Teams who adopted AI early are asking awkward questions:

  • “Are the 2025 models really that much better than the 2024 ones?”
  • “Why aren’t we seeing the same step‑change gains we saw two years ago?”
  • “Have we hit some kind of ceiling?”

Welcome to the AI plateau conversation.

The short answer: progress hasn’t stopped – but it has changed shape. Raw model scores are no longer the whole story. The action is moving into workflows, data, and integration.

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1. What people mean by an “AI plateau”

Over the last few years, big models got better mostly by throwing more compute and data at the problem. Scaling laws were simple: bigger models plus more data equalled higher scores.

Recently, researchers and journalists have noticed a few things:

  • Benchmark improvements are getting smaller with each new flagship model.
  • Some high‑profile internal projects from major labs haven’t met expectations.TIME+1
  • Many businesses say the jump in practical usefulness from one generation to the next is less dramatic than it used to be.

That’s what people mean by “plateau”: not that progress has stopped, but that the old formula of “just scale it” is delivering diminishing returns.

2. Why this doesn’t mean AI is “done”

It’s easy to mistake “slower headline gains” for “no progress”. In reality, several things are happening at once:

  • New techniques – better training methods, reasoning strategies, tool use, and multi‑agent systems are squeezing more value from existing models rather than only building bigger ones.PYMNTS.com+1
  • Specialisation – smaller, domain‑tuned models are often beating giant general models on specific tasks.
  • Infrastructure and workflows – the real bottleneck is often how AI plugs into systems, not the raw model. Teams are redesigning processes to let AI create real leverage.McKinsey & Company+1

Think of it like moving from building faster engines to redesigning the whole car, the road network, and the logistics planning.

3. Where the plateau is real

There are areas where progress is genuinely slowing, at least for now:

  • General reasoning and long‑horizon planning – models still struggle with complex, multi‑step problems without scaffolding.
  • Grounding in reality – hallucinations and subtle factual errors remain an issue, particularly in low‑data domains.
  • Data and compute limits – high‑quality training data and cutting‑edge chips are finite and expensive, which caps how far pure scale can take us.PYMNTS.com+1

If your strategy assumes every year will bring a dramatic, free performance jump across the board, you’re going to be disappointed.

4. What actually moves the needle now

For most businesses, the next wave of gains comes from how you use AI, not which headline model you pick.

The organisations winning with AI in 2025 are doing a few things differently:

  • Redesigning workflows around AI, not just bolting tools onto old processes.
  • Using proprietary data to fine‑tune and ground models in their context.
  • Combining agents, tools and human oversight to make end‑to‑end processes smarter, not just individual tasks.emcap.com+1

In other words, they’re treating AI like a new operations layer, not a shiny add‑on.

5. How to think about your own “plateau”

If your AI results feel flat, it’s worth asking:

  • Did we stop at “chatbot in the corner of the screen” and call it done?
  • Are we feeding AI high‑quality, well‑structured data – or just expecting miracles from unstructured noise?
  • Have we actually removed steps from workflows, or just added an AI step on top?

Often the plateau isn’t in the technology. It’s in the implementation.

Getting out of the flat spot – a practical playbook

To unlock the next wave of value:

  1. Pick a specific, painful process – e.g. contract review, lead qualification, or support triage.
  2. Map the journey end‑to‑end, including systems and hand‑offs.
  3. Ask: “If we had a smart assistant sitting inside this process, where would it create the biggest leverage?”
  4. Combine AI with automation (RPA, APIs, workflow tools) so outputs actually trigger action.
  5. Measure outcomes: cycle time, error rate, customer satisfaction, cost per transaction.

Run three or four of these “deep AI workflows” and your view of whether AI has plateaued will probably change.

Final word: the plateau is a feature, not a bug

The wild, explosive phase of AI – where each new model broke the internet – was never going to last forever. That isn’t a sign of failure. It’s a sign that we’re entering a more mature phase.

In this phase:

  • Gains come from design and operations, not just research labs.
  • Competitive advantage comes from how you use AI with your data and people, not from picking a slightly better model.
  • The companies that win are the ones that keep experimenting, even when the hype cycle cools.

AI hasn’t hit a dead end. It’s simply moved from sprinting up the hill to climbing the mountain.

Citations

  1. Time – “Has AI Progress Really Slowed Down?”TIME
  2. The New Yorker – “What if AI Doesn’t Get Much Better Than This?”The New Yorker
  3. PYMNTS – “AI Progress Shifts Beyond Raw Data and Computing Power”.PYMNTS.com
  4. EmCap – “Preventing the AI Plateau”.emcap.com
  5. McKinsey – “The State of AI 2025” and “AI in the Workplace: Superagency in the Workplace”.McKinsey & Company+1

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