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AI project plan: turn a workflow idea into a controlled pilot

Phil Patterson
calender
August 13, 2026

An AI project plan should turn a broad idea into a controlled piece of work. Its purpose is not to predict every later feature. It is to define the question the pilot must answer, the limits of the test and the evidence needed for the next decision.

Write the decision first

State the decision that will follow the pilot. For example: should the business adopt this workflow for one team, revise the approach or stop? A pilot without a decision often becomes an open-ended demonstration.

Define the scope

  • One workflow or task
  • A named group of users
  • Approved information sources
  • A limited test period or sample
  • Clear exclusions
  • A manual fallback

Write down what the pilot will not do. This protects the team from solving new problems before the first question has been answered.

Name the owners

The business owner approves the purpose and outcome. The process owner explains current work and exceptions. Technical support builds and tests the workflow. Security, data protection or legal specialists review the parts within their remit.

Map data and systems

List the inputs, systems, access, sensitivity and required integrations. Confirm that representative test material can be used lawfully and safely. Do not wait until the build is complete to discover that essential information cannot leave its current system.

Create the test plan

Prepare ordinary, difficult, incomplete and out-of-scope examples. Define a good output and unacceptable failure. Include security, permissions, fallback and recovery. Record the approved configuration so results can be reproduced.

Set measures

Use the current process as the baseline. Measures may include review time, correction rate, number of handovers, completion time and user feedback. Include any new work created by the pilot.

Agree safeguards

State where a person reviews the output, which uses are prohibited and what triggers suspension. Give pilot users a direct route to report an issue. Keep live customer or high-impact decisions outside the test unless the required approval and controls are explicit.

Plan communication and training

Tell participants why the pilot is running, what it can do and what remains their responsibility. A short practical briefing is more useful than expecting people to infer safe use from the interface.

Use clear delivery milestones

Separate discovery, design, build, internal testing, user testing and final review. Each milestone should have an owner, evidence and approval to continue. Do not move into live testing because the technical build is ready if the data, users or controls are not.

Hold a final review

Compare evidence with the acceptance rules. Record what worked, what failed, remaining risks, user feedback and the recommended decision. A stopped pilot can still be successful if it prevents a poor rollout.

Plan a useful pilot

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